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As storm recovery continues, we are aware that the Outage Map is not showing some customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning.

We know it is frustrating for our customers and are working hard to reconcile the outages shown on the map. Please continue to report outages, as needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Over the last 24 hours, more than 150 line crews and 70 tree crews worked throughout the day and night to help over 22,000 customers regain power from storm related outages.  We now have 98% percent of our customers back online since the bomb cyclone hit Western Washington Tuesday afternoon and will continue to work as fast as we can to restore every customer.

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alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Storm safety

Rain and strong winds are a regular part of living in Western Washington.Will you be ready when the next big storm hits? We hope you’ll use the tips below to make sure you and your family are prepared.

Before

  • Keep your emergency kits handy.
  • Learn what to do if there is an outage.
  • Unplug sensitive electronic equipment such as computers.
  • Know which natural gas appliances will continue to operate if there is an outage:
    • Natural gas water heaters
    • Gas log fireplaces
    • Gas ovens and ranges. If it uses electric ignition, have matches nearby to light the flame.
    • Natural gas barbeques. Remember: never bring a portable grill indoors.
  • If you’re using a generator, follow the manufacturer’s instructions. See safety tips about portable generators.

If you live in a flood zone, check out our flood safety tips.


During

  • Keep track of the storm as it develops.
  • If there is an outage:
    • Turn off lights and appliances.
    • Leave one light switch on so you'll know when your power is restored.
    • Use flashlights instead of candles.
    • Keep your freezer and refrigerator doors closed; open them only when it is necessary.
    • Never use a gas range, indoor cooker, charcoal or gas barbeque for heating.
    • Close curtains and drapes to keep the heat in.
    • Wear warm clothes in layers.
    • If the indoor temperature drops to 55 degrees or below, open your faucets so there is a constant drip to prevent pipes from freezing.
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