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As storm recovery continues, we are aware that the Outage Map is not showing some customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning.

We know it is frustrating for our customers and are working hard to reconcile the outages shown on the map. Please continue to report outages, as needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Over the last 24 hours, more than 150 line crews and 70 tree crews worked throughout the day and night to help over 22,000 customers regain power from storm related outages.  We now have 98% percent of our customers back online since the bomb cyclone hit Western Washington Tuesday afternoon and will continue to work as fast as we can to restore every customer.

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Start service

Are you new to the area, returning to the area, or adding another home to your existing PSE account? To start service, we may ask you for:
  • Your name
  • Your telephone number
  • The address where you're starting service
  • Your source of income and length of employment
  • Information to help us identify you, like your driver's license or passport number, military ID, tax ID number, Social Security number or birthdate
The application can take up to 15 minutes to complete. Throughout the process, you'll have the opportunity to save and return later. Resume your application by returning here. You must have a digital account and be logged in to use this feature.
To start service, please select one of the options below:
online-account-bluelagoon customer service
I have a PSE online account

I have a PSE username and password.

Existing customer existing services
I am an existing customer

I currently have service with PSE but do not have an online account.

no-account-bluelagoon new service
I am new to PSE's service area

I've never had service with PSE before.

Landlord landlord start
I am a landlord

I manage a property or am a landlord with a tenant.

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Are you looking for applications that you already have in progress? Please make sure that you have logged into your account.